Our guarantee

Buy it like it's nothing.

Trying something new online should not feel like a gamble. Here is exactly what we promise, in plain words.

  1. 01

    Free, fast US shipping

    Every US order ships free from our US warehouse within 1 to 2 business days, then arrives 2 to 4 business days later. You get a tracking link by email.

  2. 02

    30 days to change your mind

    Return it within 30 days of delivery for a full refund, and return shipping is on us. It just needs to be unused, in its original box, with both adapters.

  3. 03

    Damaged or not working?

    Tell us within 30 days of delivery with a photo or short video. We send a replacement or refund you in full, and you pay nothing.

  4. 04

    Late or lost package?

    If your order is late, lost or damaged on the way, contact us and we will send a replacement or refund you.

  5. 05

    Answers within 24 hours

    Questions about your order, a return or how to use it? Write to us and we reply within 24 hours.

How a return works.

  1. STEP 1Message us

    Send your order number through our contact page. Please don't mail anything back before you hear from us.

  2. STEP 2Get free return instructions

    Within 24 hours we email you how to send it back, at no cost to you.

  3. STEP 3Get your money back

    Once your return arrives and is checked, your refund goes to your original payment method within 3 to 5 business days.

Start a return Read the full refund policy Shipping policy